Service levels, terms & conditions:
Hosting Terms & Conditions – Click here to download ‘Hosting Terms and Conditions.pdf’
Telecommunications Terms & Conditions – Click here to download ‘Telecommunications Terms and Conditions’
Conditions of Service – Click here to download ‘Conditions of Service’
Service Level Agreement – Click here to download ‘Service Level Agreement’
Acceptable Use Policy – Click here to download ‘Acceptable Use Policy’
Cloud Heroes Privacy Policy – Click here to download ‘Cloud Heroes Privacy Policy.pdf’
Data Protection Addendum – Click here to download ‘Data Protection Addendum’
Additional Terms in respect of Co-Location Services – Click here to download ‘Additional Terms in respect of Co-Location Services’
Domain name terms:
For full terms and conditions regarding registration of .uk domain names, please read Nominet’s Terms & Conditions for Domain Names. Cloud Heroes commit to fully comply with all aspects of Nominet’s T&C for Domain Name Registration.