by admin | Oct 7, 2025 | Blog, Cloud, Digital transformation
We’re excited to welcome Lewis and Connor to our Service / Help Desk team, joining forces with Rob (Service Desk Senior) and the wider Cloud Heroes crew. And we’re not done yet—Josh will be coming on board on October 21st! With these additions, our Service Desk will... 
by admin | Oct 7, 2025 | Blog, Cloud, Communications, Digital transformation, Email
For most users, email is invisible. It just works. But for providers, maintaining that reliability takes serious infrastructure and expertise — and the game is changing fast. Microsoft is accelerating its shift toward Exchange Online, pushing out traditional Hosted... 
by admin | May 25, 2023 | Blog, Connectivity, Digital transformation, Operating systems
When we discuss digital transformation projects, we tend to concentrate on the hardware, networks, uptime, ROI and all the tangible benefits to business. Rarely do those seeking to undergo such a transformation consider the human factor. You could have the most... 
by admin | Apr 26, 2023 | Blog, Connectivity, Digital transformation, Operating systems
Artificial intelligence (AI) is rapidly changing the search industry and is expected to continue doing so in the coming year. With the advancements in natural language processing, machine learning, and deep learning, AI is making search engines more intelligent and... 
by admin | Mar 21, 2023 | Blog, Cyber security
It’s clear that the age of AI is upon us. ChatGPT, Bing and Google are all developing AI systems that can mimic areas of human behaviour. It isn’t just blog posts and Valentine’s cards that AI his helping us with. It’s every area of business, from process automation...